1. Introduction

This website is operated to help customers browse our menu, place food orders, and access restaurant services.

1.1 Use of Website

You agree not to misuse the website for unlawful, fraudulent, or harmful activities. All information provided must be accurate and true.

1.2 Food Orders & Acceptance

Once an order is placed, you will receive confirmation via SMS or Email. Orders depend on item availability and restaurant operating hours. We reserve the right to cancel an order in case of stock unavailability, pricing errors, or operational issues.

1.3 Pricing & Payment

All prices are listed in INR and may include or exclude taxes as applicable. Payments are securely processed through our payment partners. Orders are confirmed only after successful payment.

1.4 Food Quality & Allergens

We maintain strict hygiene in preparation and packaging. Customers with known allergies must verify ingredients before placing an order.

1.5 Limitation of Liability

We are not responsible for delays caused by weather, traffic, or unforeseen conditions. Our maximum liability is limited to the value of the order placed.

2. Shipping / Delivery Policy

2.1 Delivery Areas: Food delivery is available only within the serviceable locations displayed on our website.

2.2 Delivery Time: Average delivery time is 30–90 minutes. External factors (traffic, weather, holidays) may cause delays.

2.3 Delivery Charges: Charges, if applicable, will be shown at checkout.

2.4 Proof of Delivery: Customers may be required to provide an OTP or signature.

3. Cancellation & Refund Policy

3.1 Cancellation by Customer: Orders once placed cannot be canceled as food is prepared fresh.

3.2 Cancellation by Restaurant: We may cancel due to item unavailability, closure, technical errors, or unserviceable locations.

3.3 Refund Policy

Refunds apply if the restaurant cancels the order, payment is deducted but order not confirmed, or incorrect item delivered.

3.4 Refund Process: Processed within 5–7 working days to the original payment method.

3.5 Contact for Support

Email: drinkeatfun.chandkheda@gmail.com

Phone: +91 9974998335